The Cider’s Hotel Policy is made available to customers on the website. Customers are requested to read the policies before making payment towards a booking. All customers are bound by the Hotel Policies on successful confirmation of a booking.
1) Booking Confirmation: On receipt of full tariff amount.
2) The Room tariff is inclusive of taxes and any meal plan if included in the booking and paid for. It does not include charges for optional services such as food orders not included with the booking, laundry service, bonfire etc.
3) Primary guest must be at least 18 years of age.
4) Children below 5 years of age stay complimentary with the parents. Any person 12years and above is considered as an adult and adult charges will apply.
5) Every Guest including children must present valid photo ID with address proof at the time of check-in.
6) Check-in Time: 11Am Check-Out Time:10AM
Early Check-in or Late Check-out is subject to availability and prior request. In case of more than 3 additional hours, half day room tariff will be applicable. Early check-in and late check-out will be permitted solely at the discretion of the management.
7) Any meal included in the booking will be served as per the pre-fixed menu as decided by the management.
Breakfast Timings: 8Am-10AM / Lunch: 1PM-2PM / Dinner Timings:8PM-10PM
8) Mattress will be provided for extra bed inclusions in the booking.
9) The Hotel Management Reserves all rights of admission and the right to cancel and/or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity/behavior or under other circumstances where the reservation contains or results from an error.
After a booking is made, in case of cancellation, the following policy will be applicable-
Full Refund if cancelled 15 days prior check-in, 50% refund if cancelled 7 days prior to check-in. No refund if less than 7 days prior to check-in or in case of no show.